Privacy Policy

This Privacy Policy describes how The Card Desk LLC, a Delaware limited liability company d/b/a “The Card Desk” (“The Card Desk,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit TheCardDesk.com (the “Site”), create an account, subscribe to our newsletter or a paid plan, or otherwise interact with us.

By using our Site, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Information You Provide Directly

Accounts: When you create an account, we collect your email address and authentication details through our identity provider (Clerk). We do not see or store your password.

Paid subscriptions: When you subscribe to Pro, payment details are collected and processed securely by Stripe. We receive your subscription status and billing metadata (plan, period, payment success/failure) but never your full card number.

Portfolio data: When you use the portfolio or trade tools, we store the collection information you enter (cards, grades, purchase prices, dates, notes) to provide the service.

Newsletter subscriptions: When you subscribe to the newsletter, we collect your email address and any other information you choose to provide (such as your name).

Contact and forms: When you contact us or submit a form on our Site, we collect the information you provide, which may include your name, email address, and message content.

Replies and engagement: If you reply to our newsletter or comment on our content, we may retain that communication.

Information Collected Automatically

Usage data: When you visit our Site, we automatically collect information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit.

Cookies and tracking: Our Site uses cookies and similar tracking technologies to improve your experience and analyze Site traffic. See Section 6 (Cookies) for more details.

2. How We Use Your Information

We use the information we collect to:

• Provide the Site’s features: account access, valuations, portfolio tracking, trade tools, and usage-limit enforcement
• Process subscription billing and manage your plan
• Send you the newsletter and other communications you have opted into
• Communicate with you about your subscription, inquiries, and account
• Analyze and improve our Site, newsletter, and content
• Comply with legal obligations
• Detect and prevent fraud or abuse
• Send you marketing communications about The Card Desk (you may opt out at any time)

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with the following categories of third parties:

Service providers: We work with third-party companies that help us operate our business, including:

• Clerk — account authentication (processes email addresses and login credentials)
• Stripe — payment processing (processes payment card data and billing status)
• Vercel — website hosting (processes standard server logs)
• Railway — database hosting (stores account, portfolio, and market data)
• Beehiiv — newsletter platform (processes subscriber email addresses)
• Analytics providers — website analytics (process anonymized usage data)

Note: market pricing data displayed on the Site is compiled from publicly available marketplace listings and sale records; that data is about cards, not about you.

These providers are permitted to use your information only as necessary to provide services to us.

Legal requirements: We may disclose your information if required by law, legal process, or governmental authority, or if we believe disclosure is necessary to protect the rights or safety of The Card Desk, our users, or others.

Business transfers: If The Card Desk is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Newsletter subscribers: We retain your email address for as long as you remain subscribed. You may unsubscribe at any time using the link in any newsletter.
• Account and portfolio data: Retained while your account exists; deleted upon verified account-deletion request (subject to legal retention requirements).
• Billing records: We retain subscription and payment records for 7 years for tax and accounting purposes.
• Website analytics: Aggregated, anonymized usage data may be retained indefinitely.

5. Your Rights and Choices

Unsubscribe

You may unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or by contacting us directly.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies.

Deletion

You may request that we delete your personal information. Note that we may be required to retain certain information for legal or business purposes.

Colorado Residents (Colorado Privacy Act)

If you are a Colorado resident, you have the right to access, correct, or delete your personal data, to data portability, and to opt out of targeted advertising or the sale of personal data (we do not sell personal data). To exercise these rights, contact us at info@thecarddesk.com.

California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, and sell
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your rights

To exercise these rights, contact us at info@thecarddesk.com.

European Residents (GDPR)

If you are located in the European Economic Area, you have the right to access, correct, delete, restrict, or object to our processing of your personal information, and the right to data portability. You also have the right to lodge a complaint with your local data protection authority.

Our legal basis for processing your personal information is:

• Consent — for newsletter subscriptions and marketing
• Contract performance — for providing your account and subscription
• Legitimate interests — for analytics and fraud prevention

6. Cookies

Our Site uses cookies and similar technologies. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Necessary for the Site to function (e.g., authentication sessions, usage-limit enforcement). Cannot be disabled.
• Analytics cookies: Help us understand how visitors use our Site. These are anonymized.
• Marketing cookies: Used to track the effectiveness of our marketing. These are optional.

You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.

7. Third-Party Links

Our Site and newsletter contain links to third-party websites, including eBay marketplace listings. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

9. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Site with a new effective date. Your continued use of the Site after any update constitutes acceptance of the revised policy.

11. Contact Us

The Card Desk LLC
17011 Lincoln Ave, Suite 446, Parker, CO 80134
Email: info@thecarddesk.com
Website: TheCardDesk.com