Billing & Refund Policy

This policy covers the only product sold on TheCardDesk.com: the Pro subscriptionoffered by The Card Desk LLC. Card listings on this Site link to third-party marketplaces (principally eBay); purchases made there are governed entirely by that marketplace’s policies and buyer protections — see Section 5.

1. Subscription Billing

• Plans: Pro is billed at $15/month or $150/year (current pricing always shown at TheCardDesk.com/upgrade).
• Processor: All payments are processed securely by Stripe. We never store your full card number.
• Automatic renewal: Subscriptions renew automatically each billing period until canceled. The renewal charge uses the payment method on file.
• Receipts: Stripe emails a receipt for every charge.

2. Cancellation

Cancel anytime from your account settings (or by emailing info@thecarddesk.com). Cancellation stops future billing; your Pro access continues through the end of the period you already paid for. Your portfolio data is retained after downgrade and restored if you resubscribe.

3. Refunds

• Monthly plans: Payments are non-refundable once a billing period begins, except where required by law. Cancel before renewal to avoid the next charge.
• Annual plans: Full refund available within 14 days of the initial annual purchase if requested at info@thecarddesk.com. After 14 days, annual payments are non-refundable, but you keep Pro access through the end of the paid year.
• Duplicate or erroneous charges: Refunded in full — contact us and we will make it right.
• Our discretion: We may issue refunds outside this policy case-by-case. Being decent to collectors is the business model.

4. Failed Payments and Downgrades

If a renewal charge fails, Stripe retries automatically. If payment cannot be collected, your account downgrades to the free tier at the end of the paid period. Nothing is deleted — your portfolio is waiting when you come back.

5. Purchases Made Through eBay Links

Cards shown on this Site are listed and sold by third-party sellers on eBay. The Card Desk is not the seller and cannot issue refunds, accept returns, or resolve disputes for those purchases.Refunds, returns, and buyer protection for marketplace purchases are handled entirely by eBay under the eBay Money Back Guarantee and the individual seller’s stated policies. Affiliate disclosure: we may earn a commission on qualifying purchases made through our links, at no additional cost to you.

6. Price Changes

If subscription pricing changes, existing subscribers receive at least 30 days’ notice, and changes apply only to future billing periods.

7. Contact

The Card Desk LLC
17011 Lincoln Ave, Suite 446, Parker, CO 80134
Email: info@thecarddesk.com